This Pride Month, we want to encourage brands to go beyond the rainbow logos and start using their data collection and personalization capabilities to build truly inclusive brand experiences.
Every marketer is a consumer, too, and that means we’re by no means immune from broken brand experiences and irritating messaging fails. But unlike the average consumer, we have the ability to learn from these errors—so let’s dig into five customer engagement traps that even well-meaning marketers can fall into if they’re not careful.
Today’s best marketers are the ones armed with today’s best technology: automated marketing tools. These solutions not only empower customer-focused campaigns to be created, deployed, tested, and tweaked at the speed of gut instinct, they also promise the kind of effectiveness that can only come from data-backed iteration.