Mark Paradiso

Site Reliability Engineer, Braze

Mark is a site reliability engineer from Norwalk, Connecticut. He was born and raised in New York, and will always be a New Yorker at heart. His favorite foods are pizza and a bacon egg and cheese from a nearby deli. He has a passion for maintaining uptime and good performance at scale.

building braze

The Road to Reliability Starts with Better Observability

During December 2019, Braze processed an average of more than seven billion incoming API requests every single day from our two billion monthly active users. This resulted in more than 70 terabytes of incoming data on average each day—and as you can imagine, that is a TON of data to digest and understand! So how do we increase observability?