Great customer engagement doesn’t just happen. To highlight efforts, insights, and strategies from key players in customer engagement, we’re sitting down with Maggie Breeden, product manager at gay, bisexual, queer, and trans dating platform Grindr.
To support better customer messaging, Braze is pleased to announce a new addition to our Intelligence Suite: Most Engaged Channel. This new audience filter makes it easier for marketing, growth, and engagement teams to ensure that they’re contacting each customer via their preferred engagement channel, as determined by their past engagement behavior.
To help marketing, growth, and engagement teams see their work from a new perspective, Braze has partnered with Tom Fishburne, CEO and founder of Marketoonist, for a 10-part series of marketing-themed comics. This week, hear from Braze President and Chief Customer Officer Myles Kleeger on a major misstep that can undermine customer relationships.
This year’s Long-Term Relationships (LTR) conference, held at Pier59 Studios on October 29-30, will focus on how technology can help to strengthen the connections between brands and their customers in partnership with human empathy and creative strategy. During LTR, MINDBODY, ParkMobile, Pizza Hut, and The Guardian will dig into how brands can build and manage effective teams.