Grace Bacon

Senior Customer Success Manager at Braze

Grace is a Senior Enterprise Success Manager who joined Braze in March 2018. Grace has spent her career in marketing and advertising, helping brands achieve their marketing goals through the use of technology.


From Anonymous to Upsell: Mastering the Subscription Lifecycle

While every subscription-based business is different, they share the common goal of moving users from an initial display of interest—think visiting a website or downloading an app—to becoming engaged, paying customers and advocates. Looking for inspiration? Well, the team at Intuit QuickBooks Self-Employed (QBSE) has the insights you need.