Daniel works with Customer Success Managers to support clients in achieving their marketing goals. When he’s not helping clients get the most out of Braze, he can be found skiing the slopes of the Sierras or playing pickup basketball.
Internships shouldn’t be about fetching coffee and making copies. Learn how Braze intern Daniel Eichelberger got up to speed on the key principles behind customer engagement during his summer with the Braze Customer Success team.
In-browser messages are an important part of any web messaging strategy. For the best results, run A/B tests, use personalization and segmentation, and incorporate in-browser messaging as part of a larger cross-channel strategy.
With the right permissions, you can gain key context regarding app users when they’re out and about, making it possible to send them targeted emails, push notifications, texts, and ads. Known as location-based marketing, it’s an effective way to provide more meaningful, personalized experiences.
Every brand wants their customers to remain customers. With Predictive Churn, Braze customers can leverage Machine Learning to identify individuals who are at risk of abandoning their app or website. Let's dive in.
No one likes receiving a message about an amazing deal, exclusive offer, or popular campaign only to find the website or app won't load. That's why rate limiting is the secret weapon of smart customer engagement teams.