Brendan O'Connor

Customer Insights Analyst, Braze

Brendan is a Customer Insights Analyst at Braze. When he isn't crunching numbers, Brendan can be found bouncing around NYC's various cultural milieus, or spending time outside. He eagerly awaits a New York Knicks playoff berth.

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Channel Surfing: What Waves Did Brands Catch in 2020?

At Braze, messaging channels are at the core of what we do, so we’ve got an inside look at a wide array of different channels and how their usage, impact, and more shifted and changed over the course of this uniquely disruptive year.