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Setting up IPs and domains

This article will walk you through the requirements and steps needed to set up your IP addresses and pools, as well as domains and subdomains needed before you can begin sending emails with Braze.

Though most of the setup process is done by Braze, we have outlined the requirements and materials for this setup.

Step 1: Outline information

Send the following information to your Braze representative:

  • Your chosen domains and subdomains
  • The approximate number of emails you’ll be sending each month, which will help determine how many IPs you’ll need
  • How you prefer to map your sending domains to your allocated IP

Step 2: Braze configures information

After receiving your email, we’ll get to work configuring your IPs, domains and subdomains, and IP pools.

Step 3: Add DNS records

After your IPs, domains, subdomains, and IP pools are configured, we’ll send you a list of DNS records. Ask your engineers and developers to add these DNS records where needed, and, after they have been added, let us know!

Next steps

We’ll check your setup and validate all information in our internal systems. The Braze Onboarding team will let you know when you’re ready to go, or if there are issues with your DNS records that you must address with your engineering team.

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