Templates and Media

The ‘Templates and Media’ section allows you to manage templates and upload images for messages in a single, centralized location. You can consolidate and organize your templates across the dashboard for a coherent look and feel. To access this section, navigate to Engagement > Templates & Media in the Dashboard.

Templates and Media

The Templates & Media section allows you to aggregate templates across the following features:

Media Library

The Media Library allows you to manage your assets in a single, centralized location. To access this feature please go into the “Media Library” tab in the Templates & Media section of your dashboard.

The Library now allows you to:

  • Upload multiple images at one time
  • Upload a folder with your images (max: 50 images)
  • Crop an existing image to create the right ratio for your messages
  • Add tags or teams to help further organize your images
  • Search by tags or teams in the new Media Library grid
  • Drag and drop images or folders to be uploaded
  • Delete images

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Stats Available

Within the Media Library you can now see the image dimensions, URL, type as well as the date it was added to the library.

Accessing the Media Library from a Message Composer

Previously when composing a message, you would upload images for each respective message. As the Media Library now acts as your dashboard’s centralized location for assets, all images will now be uploaded directly to it. This additional functionality gives you the flexibility to re-use images across different messages.

FAQ

How do I crop an existing image?

You can crop an existing image by selecting the image from the Media Library and clicking the button for “Save & Crop Image”. You will be redirected to a cropping composer where you can select your ratio type and edit the name of the new image. Once you hit save, your new image can be used.

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Can I crop all images?

Please note that the Media Library does not currently support cropping GIF images.

Why can’t I upload any image I want into the Push Composers?

The reason for this is because most composers have restrictions on the image ratio size that is allowed.